Group Operations Manager

BSc (Hons), MCIOB, AssocRICS

Mike has worked in various roles for the group of companies since 1994 and is now Group Operations Manager. He has the responsibility for providing a high quality, customer focused repairs service to clients, ensuring all stock owned by the Local Authorities or housing associations are managed to the highest possible standard. Specialising in leading change management programmes, Mike has spent the last few years leading Systems Thinking Interventions and undertaking systems remodelling making us the first Social Housing Contractor to redesign our entire business using lean principles.